Additional information that can help us to deliver faster service to you:
The bookings office is open Monday to Friday from 09:00 to 16:00.
Please provide the above information with each booking to help us provide you the correct campsites. Even your
camping equipment is important, e.g.: A double-axle caravan is unsuitable for Bloekompark #1-4.
Often more than one person is working on bookings, and when somebody books over the phone we have no
record to go back to. For this reason, we prefer to do all bookings by email.
We receive a great deal of emails as well as many phonecalls every day, so sometimes emails are left until the next day.
Please be patient - we are a busy farm and things happen. We will try our best to respond to queries within 24 to 48 hours.
If you have already received an invoice, please use the invoice number as a reference number for all subsequent payments, emails
and phonecalls. If you can also give us the booking date when making an enquiry, your enquiry can be processed much faster.
If possible, request available dates by email. When booking, give us more than one date if possible and we will get
back to you. Keep in mind that there is a possibility that a requested date is filled by someone who already enquired before
Please make sure of your dates before booking (or that one of your family members hasn't already booked).
Also make certain of the number of people as we cannot reduce the number and change the invoice when you check in.
Due to the large number of invoices we have to change every day, we are forced to charge an administrative fee of R80 per alteration.
Please abide by the payment deadline on the invoice so that we don't have to send reminders for payments every week. We know
it's easy to forget, but we can't send more than 2 reminders. Please make arrangements with us if you are unable to meet the
No WhatsApp please, unless you have no other means of communication.