Bookings: info@kleineparadys.co.za

Bookings STRICTLY via e-mail please.

Read before you book!

We require the following information in order to make a booking:

  • Date of camp (Arrival, Departure)
  • Accomodation/Campsite (If you know)
  • Number of adults (Everybody over 12 years old) and number of children (12 and under)
  • What is your camping equipment, i.e.: tent or caravan. If a caravan, what make and model?
  • Cellphone number
  • Are you a pensioner? (Pensioner's discount does not apply for weekends and school holidays)

Additional information that can help us to deliver faster service to you:

The bookings office is open Monday to Friday from 09:00 to 16:00.

Please provide the above information with each booking to help us provide you the correct campsites. Even your camping equipment is important, e.g.: A double-axle caravan is unsuitable for Bloekompark #1-4.

Often more than one person is working on bookings, and when somebody books over the phone we have no record to go back to. For this reason, we prefer to do all bookings by email.

We receive a great deal of emails as well as many phonecalls every day, so sometimes emails are left until the next day. Please be patient - we are a busy farm and things happen. We will try our best to respond to queries within 24 to 48 hours.

If you have already received an invoice, please use the invoice number as a reference number for all subsequent payments, emails and phonecalls. If you can also give us the booking date when making an enquiry, your enquiry can be processed much faster.

If possible, request available dates by email. When booking, give us more than one date if possible and we will get back to you. Keep in mind that there is a possibility that a requested date is filled by someone who already enquired before you.

Please make sure of your dates before booking (or that one of your family members hasn't already booked). Also make certain of the number of people as we cannot reduce the number and change the invoice when you check in. Due to the large number of invoices we have to change every day, we are forced to charge an administrative fee of R80 per alteration.

Please abide by the payment deadline on the invoice so that we don't have to send reminders for payments every week. We know it's easy to forget, but we can't send more than 2 reminders. Please make arrangements with us if you are unable to meet the payment deadline.

No WhatsApp please, unless you have no other means of communication.

Resort Rules:

  • Please extinguish all fires after use.
  • Close all gas bottles.
  • Switch off all lights, air conditioners or other electrical appliances when not in use.
  • If you break something, please notify us so that we can replace it.
  • Please notify us if something is out of order or short at arrival
  • Every activity here is at your own risk - some activities need to be under supervision of an adult.
  • Enjoy the farmlife, fishing, swimming - but if you walk around in summer, please stay on the roads/paths.
  • On departure, please leave everything neat and clean (Dishes included).
  • Please place all used linen and towels in the bathroom.
  • The speed limit is 20km/h - please be careful of animals and children.
  • To ensure a relaxed atmosphere, No music/noise after 10PM please.
  • Persons under the influence of alcohol or persons that cause trouble will be asked to leave the farm.
  • Children under 12 or those who cannot swim must be under the supervision of an adult at the river/pool.

Normal Rates

Camping:

R150 per night per person

R100 per per night per child of 12 and under

R120 per night for pensioners (With ID proof), not applicable for weekends/long-weekends/school holidays except the June/July school holidays

Cottages:

R1200 per night per cottage

Fully-equipped Caravans:

R1100 per night for 1-4 people (Weekends or 2-3 weekdays)

Rates are subject to change.

Booking Rules:

  • Bookings over long-weekends must be for a minimum of 3 nights and a minimum of 2 people per campsite.
  • Bookings over school holidays must be for a minimum of 7 nights and a minimum of 2 people per campsite.
  • Bookings over weekends must be for a minimum of 2 nights and a minimum of 2 people per campsite.
  • The pensioner's discount doesn't apply for weekends, long-weekends or school holidays.
  • Bookings strictly by e-mail, please.
  • No day-trippers allowed.
  • Rates are subject to change.

If you have read the above and wish to book, send as an e-mail at:

Bookings STRICTLY by e-mail, please!

Bookings are only done Monday-Friday during office hours from 09h00 to 16h00.

For other information, phone us:

Office (Antoinette): 084 206 3190

Check-in and Departure Times

Check-in

  • at Cottages or Fully Equipped Caravans: every day @ 15h00
  • at Campsites: every day @ 12h00

Departure

  • at Cottages, Fully Equipped Caravans and Campsites: Monday-Friday @ 10h00, Sunday @ 14h00-15h00

Cancellation Policy:

  • No refunds will be given though a change can be made when circumstances outside of your control necessitate a change, but we must be notified by email at least 10 days prior to your arrival date.
  • Cancellations can be made if there is an emergency of illness or hospitilisation, upon which the date of the booking can be moved to another date. A Doctor's note or hospital admission form must be emailed to us.
  • A new booking date must be emailed to us within 7 days of cancellation.
  • All new bookings (On a cancellation) must fall within two months of the original arrival date. You may not receive the same number of campsite/cottage or fully-equipped caravan, but what is available at that time. If no place is available within two months of the original booking, the next available date will be given to you.

If the above points are not met with regards to cancellations, you will unfortunately lose your deposit and/or payment.

Your cooperation is greatly appreciated (Management, Kleine Paradys)

Thank you!

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